The diagram below shows Opportunity International’s end-to-end approach to Social Performance Management (SPM). This outlines the ongoing  processes to collect, manage, analyse and report on social data that will enable your organisation to make informed and effective decisions that affect your ability to achieve your social mission and improve financial performance.

Please find below links to each of the 6 stages in the end-to-end approach and what we regard as best practice:

1. Train Staff

2. Collect data

3. Validate and audit data

4. Store data

5. Manage and analyse data

6. Reporting 

Click to learn more on Training Staff